Effective date: March 2026
We take your privacy seriously. This policy explains what data we collect, why, and how we protect it.
Who we are Longevium, operating at shilajitsupplier.eu, is the data controller for all personal data collected through this website.
What we collect
- Name, email address, shipping address, phone number — to process your order
- Payment information — processed securely by our payment provider (we never store card details)
- IP address and browsing data — via cookies and analytics tools
- Email address — if you subscribe to our newsletter (consent-based)
Why we collect it
- To fulfill and ship your order
- To communicate about your order
- To improve our website through analytics
- To send marketing emails (only with your consent)
- To comply with legal obligations (tax, accounting)
Legal basis (GDPR)
- Contract performance — for processing orders
- Legal obligation — for tax and accounting records
- Consent — for marketing emails and non-essential cookies
- Legitimate interest — for fraud prevention and website security
Who we share it with We share data only with trusted third parties necessary to run our business: shipping carriers, payment processors, email platforms, and analytics providers. We do not sell your data. Ever.
How long we keep it
- Order records: 7 years (legal requirement)
- Marketing consent: until you unsubscribe
- Analytics data: 26 months
Your rights Under GDPR you have the right to access, correct, delete, or restrict your personal data. You can also withdraw consent at any time. Email us at info@longeviumlabs.com and we will respond within 30 days.
Cookies We use essential cookies (required for the site to work) and optional analytics/marketing cookies. You can manage your preferences via our cookie banner.
Complaints If you are unhappy with how we handle your data, you have the right to complain to your national data protection authority.
